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U.S. Digital Response for Covid-19

PCDN Global

March 23, 2020

Help is here if you need it.

If you work in government, and need top-notch, vetted help to get through the COVID-19 crisis, you’re in the right place. Just fill out this intake form and we’ll figure out the rest.

Sign up to help.

If you have relevant experience (healthcare, data, engineering & product development, general management, operations, supply chain/procurement and more), can work autonomously through ambiguity, and are ready to jump into a high-intensity environment, fill out this form and we’ll be in touch.

Learn more about volunteering.

Apply to become a volunteer.

About us.

The U.S. Digital Response Team was started by three former U.S. Deputy CTOs (one who was a leader on the healthcare.gov rescue effort, one who founded Code for America, and one who leads the Digital Service Collaborative at Georgetown University’s Beeck Center) and a technical executive formerly from Facebook and Stripe. Together we have already sourced 500+ qualified people willing to help and skilled in technology, data, design, and operations. Many of our volunteers have worked at the U.S. Digital Service, 18F, Code for America, or in federal, state or local government and are already well aware of the constraints of working with a bureaucracy. Respect for public service and public servants is a baseline requirement for all our volunteers, in addition to a drive to help.

Learn more about us.

Government needs.

What kinds of needs are other states and local governments asking for? 

We have heard from state and local governments that they need help:

  • Making it easier to collect and collate data from private and public testing facilities

  • Keeping websites and systems that are under unprecedented strain from going down (i.e. benefit application systems for unemployment insurance, etc.)

  • Building a digital product for the public to self-assess before driving to a testing center

  • Building/implementing a system to better collect and track data from hospitals about their bed and ventilator capacity

  • Re-imaging and distributing laptops to EOCs

  • From data scientists with modeling and mapping infection data

  • With project & general operational management, as well as supply chain and procurement expertise

Learn more.

What if I don’t know what I need?

That’s fine. Just reach out and we’ll work with you to see how we can help.

We’ll also use your feedback to identify common needs across localities and share tools and best practices back with you as we find them.


What skills do your volunteers have?

We are asking volunteers to select from among these skills:

  • Data Science

  • Front-End Engineering

  • Back-End Engineering

  • Product Management

  • Site Reliability Engineering and Operations

  • User Research / Design

  • General Management

  • Manufacturing & Production

  • Logistics & Supply Chain

  • Procurement

  • Healthcare

  • Public Health / Epidemiology

  • Health Diagnostics

  • Disaster Relief and Response

Who can apply to use our volunteers?

Anyone in government working to address the COVID-19 crisis can request to work with volunteers. Non-governmental efforts can apply, but will be prioritized lower than government needs.

Where are these volunteers located?

We have identified volunteers all over the U.S. We hope to help as many state and local governments as possible, and will actively tap our network in your state if we don’t already have someone there. That said, much work is happening remotely now, so you may be able to use someone from anywhere in the country. We find that knowledge of the state or region is useful, so regardless of remote work we will try to match you with someone close to you.

Where else are these volunteers being used?

There is a “SWAT” team led by the White House and the Department of Health & Human Services that’s working to accelerate access to testing and resources, and some of our volunteers are being tapped to join this.

Learn more.

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