Program Analyst I

Website Social Solutions International, Inc.

Social Solutions International, Inc. (Social Solutions) is a Hispanic and woman-owned business emphasizing quality research and evaluation, training and technical assistance, and institutional support services. We are a mission-driven organization that believes that superior science can improve the world. Social Solutions is dedicated to the creation of social and health solutions to improve the welfare of underserved populations worldwide.

Please cite PCDN as the source of the posting in your application

Overview of the Position
Application deadline: Open until filled


This position is located in USAID’s Bureau for Development, Democracy, and Innovation, in the Office of Administrative Management Services (DDI/ AMS). DDI/AMS manages the core human resources and administrative management services functions of the Bureau. AMS advises Bureau leadership on strategic planning and workforce-management and identifies opportunities to gain efficiencies and improve operations.


The AMS Office has two Divisions: The Staffing & Workforce Management Division is responsible for managing recruitment and personnel actions for DDI, across multiple direct and non-direct hire mechanisms and the Logistics and Operations Division is responsible for managing all non-personnel matters for DDI including the AMS Office’s OE and Program budgets, COOP, Space Management, Security and IT requests.

The Program Analyst will work closely with the AMS Staffing Division to provide analytical support to its technical staff in the areas of staffing and recruitment efforts for both US Direct and Non-Direct hires, performance management and evaluations, project management, and process improvement initiatives. Day-to-day duties range from routine tasks such as maintaining electronic program files, to more complex analytical-type tasks such as collecting, compiling, and analyzing data for various program documents and designing and maintaining shared spreadsheets in support of tracking systems.
Analyze and implement administrative and programmatic policies and requirements to support major agency organizations.
Analyzes the efficiency of organizational structure in delivering program needs and making recommendations based on findings.
Reviews and interprets agency and government-wide policies and directive materials, and initiates actions necessary to implement new or revised policies or procedures to ensure the organization’s compliance. Analyzing, evaluating, and/or developing the new or modified program and/or management policies, regulations, processes, and procedures, regulations, goals, and objectives.
Researching proposed management and program practices for the improvement of the effectiveness and efficiency of programs.
Conducting complex studies of employee/organizational efficiency and productivity and recommends changes or improvements in staffing, work methods, and/or procedures.
Track program activities and progress through logistics management and administration.
Maintains liaison and communication with persons and groups from both within and outside USAID, speaking for the agency on routine scheduling issues.
Personally handles routine inquiries and those requiring knowledge of the organization’s activities or its internal administrative procedures.
Participates in all relevant technical and managerial meetings for the purpose of assisting in management duties.
Other duties as assigned.
Bachelor’s Degree and minimum of 4-6 years of relevant experience
Understanding of USAID’s mission and programs as they relate to a variety of administrative processes
Strong leadership and administrative skills, which may include documentation/presentation review, project analysis, and technical and programmatic administrative support activities
Must be well-organized, experienced in multi-tasking situations and highly motivated
Excellent written and communication skills and confidence interfacing with government and non-government officials
Manages various operational activities in support of one or more programs, based upon knowledge of programs objectives and requirements
Small to mid-level project management skills
Ability to problem solve and conduct independent analysis leading to recommendations

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