Conflict Specialist

The Opportunity

The Conflict Specialist is an exciting entry level position for a communication-focused professional, community member, or student interested in delivering mediation and conflict resolution services and programming in southern Oregon.

To Apply

Email cover letter (citing PCDN as the source of the posting), resume, and four professional references (in the form of clearly labelled PDFs) to Executive Director, [email protected].

Description of Duties

Resolve’s mediation team works collaboratively with the other professional staff and volunteers of Resolve to deliver programs and services in support of Resolve’s mission. Mediation services include eviction-prevention mediation, court-connected mediation in Jackson County, Oregon Foreclosure Avoidance Program (OFAP) facilitation, and dispute mediation for manufactured dwelling communities, neighborhoods, workplaces, and families.

Resolve Specialists work with volunteers and contractors to provide mediation services and group facilitation for individuals, schools, businesses, community groups, faith communities, civic organizations and municipalities.

Resolve Specialists may serve as representatives for dispute resolution practices in southern Oregon, for regional and statewide leadership, professional initiatives, and conferences. This may include in-person presentations, specialized trainings, communication by phone and email, and participation in community functions. All Resolve staff work internally and externally to build and maintain relationships that bind staff together and create lasting relationships with the broader community, including social service providers, educational institutions, and governmental agencies.

As part of service delivery, the Conflict Specialist assists with program activities including case tracking, case facilitation, conflict coaching, scheduling, and data tracking and recording for service reports.

Required Skills/Experience

• Self-starter, initiator, strong professional boundaries
• Ability to multi-task and see projects to completion
• Ability to help youth and adults with difficult conversations
• Excellent oral and written communication skills, including public speaking and presenting
• Computer literacy
• The ability to work effectively across cultures as well as sectors, celebrating and incorporating the gifts that diversity brings to our work, our lives, and our practice
• Flexibility, humility, and a sense of humor

Physical Demands

• Must be able to travel to work locations across the southern Oregon region
• Must be able to help transport training supplies (such as manuals, charts, easels, laptops) to various training venues

Preferred Skills/Experience

• Bilingual (Spanish/English)
• Bachelor’s degree or a two-year degree in a related field, or equivalent experience
• Completion of basic mediation training, according to the standards set by the Oregon Judicial Department for Civil Mediators
• Experience mediating and/or facilitating groups

Other Duties as Assigned.

Requirements for Employment

• Criminal background check
• Valid Oregon driver’s license or the ability to obtain one
• Employees who work with community partners (including but not limited to courts, community justice, and schools) may be subject to additional job requirements and drug testing

Status: Full or Part Time

Pay: Part time, hourly, 20 per hour | Full time, salaried, 38K to start, then 39K and 1K bonus after six months

Benefits: Full time is benefits eligible (Part time is not benefits eligible)

Time Commitment: Flexible and negotiable. Between 15 and 36 hours per week. Some evening and weekend hours available.

How to Apply
Submit a single-page cover letter (citing PCDN as the source of the posting), resume, and a list of four professional references (including contact information). Email your application materials (in the form of clearly labelled PDFs) to Executive Director, [email protected] In the subject line of the email please type your full name and “Conflict Specialist”.

Open until filled.

Applications accepted on request. No phone calls please.

Resolve is committed to building a culturally diverse team of practitioners and strongly encourages applications from minority candidates. Resolve does not discriminate on the basis of race, color, national origin, religion, sex, age, or disability in accordance with Federal and State law. In addition, Resolve does not discriminate based on gender identity or sexual orientation.