Communications Manager

  • Full Time
  • Part Time
  • Remote

Website Collective Change Lab

Increasing the use of transformational social change practices

To apply for this job email your details to recruiting@collectivechangelab.org

Job Title: Communications Manager

Type: Full-time

Place of work: Remote

Competitive Benefits & Salary



The Collective Change Lab is a newly formed nonprofit seeking to increase the use of transformational change practices in mainstream social and environmental problem solving. Through our work, we aim to amplify the voices and wisdom of people from around the world who are effectively transforming systems by focusing on changing cultural conditions (mental models, relationships and power dynamics) to effect lasting and meaningful change on structural conditions (resources, practices and policies). We envision a world in which our approaches to collective change radically expand empathy, human potential, and justice. Our work currently spans in four areas: Narrative Change, Research, Practice and Leadership Development.

For further information, visit www.collectivechangelab.org

Job Summary and Purpose

This is a creative and strategically important position within a purposeful and dynamic nonprofit start-up. The position places the successful applicant at the heart of the collective impact and systems change worlds.

The Lab recently completed a strategic communications assessment and planning process. We are  now seeking a self-driven communications manager to take our platforms to the next level.  We are looking for someone who combines a passion for telling stories through diverse forms of media (visual, audio, and written) with a strategic and innovative mindset.

The Communications Manager will be responsible for facilitating the Lab’s communications practices and protocols, as well as for launching and growing our social media channels, overseeing our blog, managing a range of content releases (i.e., case studies, reports, or briefs), and directing other external communications efforts. In conjunction with these efforts, the Communications Manager will play a key role in growing our relationships with partners in the collective systems change world — which include  thought leaders, practitioners, and funders.  Finally, because this is a small, hands-on team, the Communications Manager will support other Lab priorities, including research activities, data analysis and synthesis, and  literature searches and reviews.

This is an excellent opportunity for an entrepreneurial individual to join a passionate change agent nonprofit at an exciting time of its growth.

Duties and responsibilities

The objective of this role is to strengthen our capacity in communications to ensure that:

Our work is based on a deep and authentic understanding of existing knowledge and practices;
The content we generate is accessible and engaging and;
We communicate effectively and clearly to a wide range of audiences, using diverse forms of  media to ensure impact and influence.

1.  External Engagement 

Strategically developing and delivering communication activities (case studies, reports, briefs) across a range of channels to enhance our reach and impact.
Creating and posting regular content to the Lab’s Facebook, Twitter, and LinkedIn accounts that increase engagement of key audiences.
Helping to draft blog posts that elevate  Lab knowledge and insights among key audiences and other important stakeholders that emerge.
Reviewing, monitoring, collecting, and reporting analytics data for social media accounts. Synthesizing KPIs.
Frequent editing and updating content for the Lab’s website. Requires an understanding of Squarespace.
Overseeing the work of graphic designers and other content creators, when necessary, to develop branded materials or engaging social media content.
Contributing to the writing of case studies, research briefs or reports, including, as needed, copy-editing.
Ensuring proper evaluation of all communications activities, including website analytics, monitoring communications success, and impact reports.
Supporting design and delivery of learning or narrative-based events.
Other communications tasks as needed to support the Lab’s  work

2. Internal Engagement

Develop a strong knowledge of the collective systems change and transformational practices around the world and in different cultures and traditions.
Continuously update CCL’s Customer Relations Management database.
Maintain accurate records of interviews, focus groups, and other data sources, safeguarding the confidentiality of subjects, as necessary.
Contribute to the preparation of materials for submission to funders, media, and journals.
Monitor and ensure that CCL staff keeps up to date with communications tasks and objectives.
Collaborating with Lab colleagues on new ideas, approaches, and tools for communicating with partners and key audiences.
Experience & skills

Must be dynamic, creative, and passionate about delivering positive change in the world.
4-8 years experience in nonprofit communications, journalism, or a similar field (i.e., storytelling, digital marketing, PR, etc.)
Experience in writing and media delivery. Highly articulate with demonstrable ability in writing and publication.
Knowledge of social media channels, graphic design, and relevant IT packages.
Background in systems change and social impact is highly desired.
Able to jump in and complete any task quickly and effectively.
Skilled in qualitative data collection methods and analysis.
Experience in maintenance of websites and social media platforms.
Advanced skills in MS PowerPoint, Excel and Word.
How to apply

Interested and suitably qualified candidates should send the following attachments in an email with ‘APPLICATION’ as the subject heading to [email protected]

1. A letter explaining why you are interested in the position and details of how you meet the person specification. Please cite PCDN as the source of the posting in your application.

2. Your current resume.

3. An example of your previous work which demonstrates your suitability for the position.

Collective Change Lab is committed to welcoming people from a wide diversity of backgrounds, culture and experience. Please let us know if you are disabled and need any assistance in making your application or if you have any special requirements should you be selected for an interview.

Application deadline: June 18th, 2021

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