Job was posted on:
July 8, 2024

Chief of Staff

Remote
full-time

Description

Summary

As the Chief of Staff at cFactual, you will play a crucial role in supporting our Executive Director, Jona Glade, in driving strategic planning, client success, and fellowship program management. Reporting directly to Jona, you will enable him to focus on client development and delivery by taking on key responsibilities, which will be tailored based on your seniority level and skills. A senior version of this role will help build and run cFactual, independently manage projects, own specific services, oversee the fellowship program, and liaise with the operations team. A junior version will provide essential support and assistance to the Executive Director, for example supporting strategic planning, assisting with project management, facilitating the fellowship program, and handling day-to-day management and operational tasks. The ideal candidate possesses relevant experience, a strong interest in effective altruism, and a commitment to impact maximization. We welcome applications from both senior and junior professionals who are passionate about our mission and believe they have the skills and experience to drive cFactual's success.

About cFactual

  • Our vision is a maximally flourishing world
  • Our mission is to help impact-oriented organizations and individuals navigate critical periods and pivotal decisions
  • Our comparative advantage is that
    • We are the only organization that focuses on executive-level questions and decisions across organizations from an EA perspective
    • We have the flexibility to support organizations during pivotal times
  • Our services include ad hoc support, full-time research, regular coaching, sparring, and red teaming, as well as executional support in the following areas:
    • Leadership and board support
      • Regular operations
        • Developing organizational goals, plans, theories of change, impact measurement, and risk management strategies
        • Facilitating executive and organization-wide reflection, prioritization, and planning rhythms
        • Improving important organizational decisions by structuring processes (such as goal-setting and impact measurement) and preparing decision-relevant information
        • Auditing leadership teams, boards, and CEO performance
        • Providing red teaming and leadership coaching
      • Pivotal times
        • Scoping and launching high-potential projects and organizations
        • Supporting organizations with scaling and hiring
        • Assisting with spin-outs, reorganizations, and other significant transformative initiatives
        • Helping organizations navigate crises
        • Structuring and managing high-stakes projects
    • Family office support
      • We are currently assessing the potential to create philanthropic or comprehensive strategies for family offices (in addition to the services mentioned above)
  • You can find more information regarding cFactual’s services, client examples, and credentials here
  • We’re a distributed team, with current staff based in the US, Germany, and Austria. Our team includes highly experienced leaders such as Jona Glade (co-founder of cFactual and the Effective Altruism Consulting Network (now Consultants for Impact), former Boston Consulting Group consultant), Abraham Rowe (former COO of Rethink Priorities), and Tim Shavers (former Global Director of Strategy & Innovation at McKinsey and Company)
    • We are a small but growing team; we currently employ 2 full-time staff, 4 fellows, and several contractors

About the role

As an advisory organization, cFactual helps clients become more cost-effective and improve the world by providing strategic, research, and operations support. To further this mission, we are seeking an experienced and strategic Chief of Staff to support our Executive Director, Jona Glade, in maximizing cFactual's impact. The role will be tailored based on the candidate's seniority level to best contribute to our goals. For more senior versions of this role, we envision a Chief of Staff who can help build and run cFactual, independently manage projects, lead select components of cFactual's service offerings, serve as the "Head of Fellowships" by overseeing our fellowship program, and liaise with the operations team on key operational needs and initiatives. For more junior versions of this role, the focus will be on supporting the Executive Director in strategic planning, assisting with project coordination and task management, facilitating the fellowship program, and handling day-to-day management and operational tasks.

As Chief of Staff, you will work closely with Jona, who spearheads client development and delivery, and collaborate with our team overseeing client operations support and internal operations. By taking ownership of crucial areas, you will enable our leadership to focus on the highest-impact activities. Your work will directly contribute to cultivating fellows and helping clients generate greater impact.

Tasks and responsibilities

Please note that these details will vary based on seniority and comparative advantage.

  • Strategic planning and support
    • Collaborate closely with the Executive Director to devise and implement the organization's strategic plan
    • Support the Executive Director in developing new strategies to drive organizational growth and identify impact potential
  • Project management
    • Assist with project coordination and task management
    • Contribute to the development and maintenance of project documentation
  • Fellowship management
    • Facilitate the fellowship program
      • Assist with day-to-day fellowship operations and administration
      • Support the Executive Director in managing fellows and the fellowship program
  • Day-to-day management
    • Internal people operations, serving as the first point of contact for team members, clients, and external partners, drafting meeting agendas, and providing ad hoc support to the Executive Director
  • Operations
    • Assist with invoicing, bookkeeping, and hour tracking
    • Plan and coordinate retreats
    • Provide support to our operations team on an ad hoc basis
  • Stakeholder engagement and communications: learn the ins and outs of cFactual’s operations to share ownership of the following responsibilities with the Executive Director
    • Build and maintain systematic relationships with key stakeholders, especially in the effective altruism community (e.g., client relationships, external partners)
    • Contribute to the development of materials that showcase our insights (e.g., reports, presentations)

In addition to the responsibilities outlined above, a Senior Chief of Staff would:

  • Proactively build and run cFactual to allow the Executive Director to focus additional time on identifying and overseeing higher-impact projects
  • Lead the development of new and impactful products and service offerings
  • Lead select components of cFactual’s service offerings over time (e.g., lead clients through developing their theories of change, impact measurement methodologies, and risk management strategies)
  • Ensure timely delivery, adherence to scope, and alignment with organizational objectives
  • Manage small-scale client projects (e.g., organization scoping)
  • Serve as “Head of Fellowships” by independently managing our fellowship program
    • Manage cFactual's fellows and oversee the fellowship program
    • Be the first point of contact for fellows
    • Drive fellowship meetings and own key fellowship initiatives (e.g., check-ins regarding fellowship progress)
  • Liaise with the operations team to support client operational needs and initiatives (e.g., liaise with Abraham Rowe to set up a legal entity for a client)

What we are looking for

We encourage you to apply even if you don't meet all these requirements. If you're passionate about our mission and believe you have relevant skills and experience, we'd love to hear from you.

Requirements

  • Senior Chief of Staff
    • A minimum of 3 years of combined experience, consisting of:
      • Working at a top-tier strategy consulting firm (such as BCG, Bain, or McKinsey) or a similar institution
      • Holding a senior-level strategy or operations position at an effective altruism (EA) or EA-adjacent organization
    • Extensive familiarity with the EA ecosystem, guiding EA principles, and EA communication styles
    • Outstanding relationship-building and stakeholder management skills, with experience advising and influencing senior leaders
    • Proven track record of driving organizational improvements and change initiatives in fast-paced, entrepreneurial environments
  • Junior Chief of Staff
    • 1+ years at a top strategy consulting firm (e.g., BCG, Bain, or McKinsey) or similar institution
    • 1+ years at an EA or EA-adjacent organization in a strategy or operations role
    • Familiarity with the EA ecosystem and core EA principles
    • Strong relationship-building and stakeholder management skills

Nice to have

  • Senior Chief of Staff
    • Extensive network within the EA community, with strong connections to key stakeholders and decision-makers
    • Exceptional leadership skills, with a track record of inspiring and motivating teams to achieve outstanding results
    • Demonstrated success in managing complex, multi-stakeholder projects with competing priorities and tight deadlines
    • Proven ability to develop and implement innovative, high-impact strategies that significantly advance organizational goals
    • Strong interest and knowledge in effective philanthropy and family office management/operations
    • Has worked as (or substantially interacted with) support staff for philanthropically-inclined wealthy individuals
  • Junior Chief of Staff
    • Exceptional analytical skills, with the ability to quickly synthesize complex information and draw actionable insights
    • Strong project management skills, with experience using agile methodologies and collaborative tools (e.g., Asana, Trello, Slack)
    • Demonstrated ability to take initiative, anticipate needs, and proactively solve problems without direct supervision

Other abilities and attributes we look for

  • Epistemic humility and deep, independent, transparent reasoning — we prioritize getting it right over speed
  • Clear, dense, calibrated communication with reasoning transparency in writing and speech
  • Comfort with disagreeing and seeking truth via direct discussion
  • Excellence both in terms of macro-level ability to think strategically about priorities and micro-level ability to be proactive, diligent, solutions-focused, and detail-oriented
  • Strong work ethic and independent working skills
  • Direct and open feedback style
  • Growth orientation, focusing on impact
  • Entrepreneurial mindset and modest, hands-on attitude
  • Ability to create positive culture and relationships

Compensation and logistics

Compensation: The salary for this role will depend on the successful candidate’s experience, scope of work, and location. Applicants based in London can expect their salary to fall within the range of 50,000–70,000 USD per year for a more junior hire and 70,000–120,000 USD for a more senior hire. We use an internal salary calculator to ensure fair wages within the team, but we are open to negotiating the upper bound for candidates who are an exceptional fit and are likely to make exceptional contributions to organizational development. Essentially, we don’t want people to not apply to us because of salary concerns but we also primarily want staff motivated by the impact they can have in our roles.

Benefits:

  • We offer a comprehensive, location-adjusted benefits package to ensure that our employees' essential needs are met through income adjustment. This includes quality healthcare coverage and other critical benefits, tailored to the employee's country of residence
  • We provide an annual learning and development budget of up to 2,000 USD (pro-rated for fellows) and a 10% time allocation for personal growth and high-impact projects, with flexibility for particularly compelling opportunities
  • We provide extensive networking opportunities and career capital through exposure to senior staff and high-stakes projects with leading EA organizations
  • We have a humble, focused, and sustainable high-performance culture
  • As a startup, we offer unique opportunities to work closely with cFactual's executive staff and contribute to a wide range of impactful tasks and projects

This might be a great opportunity for you to have an outsized counterfactual impact within a dynamic start-up environment.

Work location: We anticipate that the successful candidate will be based remotely, and place no constraints on location aside from a 6-hour overlap of the workday with Central European Summer Time (GMT+2). cFactual’s current and future staff are based in various countries, but we try to co-locate regularly at client sites, in our respective cities, or before and after EAG conferences. cFactual staff are encouraged to travel for work roughly 4-12x per year depending on client needs.

Sponsorship: In many circumstances, we may not be able to sponsor employment visas. However, we are willing to explore this on a case-by-case basis with any candidate. If you would need an employment visa for a role at cFactual, please email [email protected] and we will look into your specific circumstance.

Start date: Late summer / early fall (Northern Hemisphere)

Term: This is a full-time position; however, we are open to alternative arrangements based on your needs (e.g., part-time). The role will commence with a 1-month trial period, after which a final decision will be made regarding an indefinite placement.

Application process

Please submit your application here.

The selection process will consist of an application screening, an offline work test, an interview, reference checks and a 2-day paid work trial, where you’ll work with us on real projects.

Deadline

The deadline to submit your application is July 21st, 2024.

cFactual is an equal opportunity employer. We do not discriminate on the basis of race, color, gender identity, sexual orientation, age, disability status, or any other protected characteristics. Our employment decisions—including those related to hiring, benefits and compensation, and employment separation—are based on individual merits and qualifications, rather than irrelevant or discriminatory factors. If you require any accommodations due to disability or religious practices, please don’t hesitate to reach out to [email protected].

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About Company
cFactual
Nonprofit that supports organizations to run more effectively, navigate critical junctures, and build philanthropic infrastructure.
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